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hp power button not working

- December 6, 2020 -

I've run through the troubleshooting steps, however my issue is still here. Any help would be very much appreciated. I may have miscommunicated this, but my computer does not turn on. I have seen the internal wires fail on these in the past (IRRC). With the battery in and the power adapter connected, there is no light on the power button, keyboard, and charger port. Any advice would be appreciated, thanks! Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Flag Post; Product: Pavilion 15-e009tu So i was trying to install Sierra on my HP pavilion with i3 , 4GB. 06/27/2018 by In the meantime, let's try these steps here: If the computer does not start, the LED lights do not glow, and the display is black, you can perform one or more of the following actions to resolve the no power issue: (Click on the blue letters to get more details about each step), 1. If the computer powers on, the battery is functioning. If the … Press the Power button and see if your computer turns on. Repair Help & Product Troubleshooting for Compaq Presario 5000 PC Desktop Tips for a great answer: - Provide details, support with references or personal experience . It still didn't turn on. Something of note that happened yesterday was that my laptop randomly shutdown and restarted a few times actually. You don’t need the battery yet. Remove the battery from the laptop. This thread has been moevd from ProLiant Servers - Netservers to ProLiant Servers (ML,DL,SL). † The opinions expressed above are the personal opinions of the authors, not of HP. I was holding down the power button … If the button is faulty, search online using the spare part number only to find suppliers of the part. When I the extension that houses 10 plugs. 06/27/2018 by It still didn't turn on. No response from the power button at all. ( I held it for about 25 seconds). You've  been absolutely superb to work with, by displaying great technical skills. I made no changes on the PC before the issue occured. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 01:37 PM. I would just shut it down manually wait for a couple of minutes, start it again and it would work properly until the next unexpected shutdown. Snapped the battery back on the laptop, 6. I'm guessing it's either an adapter issue or something broke on the hardware in the laptop. 01:36 PM Do any of you support agents actually read the problems or do you all have reading comprehension problems? The computer may not boot or resume from Sleep mode when the power button is pressed. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Additionally, if the users are getting a Hp Docking Station not working, there are many issues which can occur triggering the same and can be listed below as: Laptop fails to recognize USB devices, both on and off Hp ultraslim Docking Station. Attempt again to turn back on. Now, for my magic trick. Try a power reset and see if this resolves the problem. The guy stated his laptop will not power up and has no lights displayed. After clicking the power button, 15 minutes later I noticed it just came to life. @linettereed. If you tried all the steps and the issue persists, then, please update the bios and chipset drivers from this link: http://hp.com/drivers Please select the country and type the product# of the computer. I understand that some laptops no longer have CMOS batteries. Terms — Then remove that 2-wire connection from the motherboard pins. Please visit this HP shopping link: http://store.hp.com for options that best suit your work and your budget. (the spare part number for the board is also on this page). This was working (though dock still didn't work), but now this step produces "This version of %1 is not compatible with the version of Windows you're running"-Opened a ticket with Microsoft Premier Support-Opened a ticket with HP Elite support. Learn How to Post and More, HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot, Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. I then shut of the will not turn on. By using this site, you accept the, Laptop does not turn on (power button does nothing). If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Before you think of buying a new computer, I would request you to step into a local Best Buy or Staples store and contact a technician to check with an alternate adapter just for testing purposes. If the charge cable or the AC adapter is not working properly, you won’t be able to turn on your HP laptop, then you should repair it or replace it with a new one. I thank you again for your time. in UEFI mode. You will find some YouTube videos which may give you an answer to your question. Dock the laptop or plug the AC adapter in, and try the power button again. Fortunately, I can power the machine up by pressing one of the "Quick Play" media buttons, then navigate from there back to Windoze. Now how is updating the BIOS when the computer does not power up going to help? Doing this will totally reset the computer by draining all circuits of all power. The important point being that it only causes the machine to wake if it is in hibernate state - not in sleep mode. Simply access your BIOS settings the … Pulled battery, held down power button, reconnected power adapter and poof it worked. Ask the community. Didn't find what you were looking for? It would not turn on when I clicked the power button. If there’s no problem with the battery condition after troubleshooting, you can try another AC adapter to boot your laptop again and see if … Previously called HP and tech had me remove any extraineous plug-ins and the battery. There are some YouTube videos, but I can't watch them while at my job. There is no light on any of the three items you mentioned. I also remember my battery being fully charged when my computer started doing the random restarts, unless that's when when it broke. Slowly Blinking Power Button – If your HP printer has a slowly blinking power button, this means it is in the process of printing a job or doing some type of maintenance, such as aligning the print cartridges. * If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot. If this is working, it means your computer is able to get enough power from the power source and that the power cable is also working. hp usb c dock g4 power button not working, The dock connects to the USB-C port on your laptop. michaeluy11697. Does this mean I have to take my laptop apart considering that I have to take out the CMOS battery? Hence, I removed the AC adapter to shut it down (which may have been a bad idea I guess). Simply ask a new question if you would like to start the discussion again, First Time Here? Chances are, your laptop will fire up now. The dock can also be connected to the USB-A port on laptops using a USB-C to A cable, sold separately, but only dual display is supported, and Power Delivery to charge your laptop is not available through USB-A: What's in the Box: Included in Package: 1 - docking station: 1 - USB-C cable Jon. ‎05-06-2017 For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? I'm thinking these two issues are related, but I don't know what happened. So the "keyboard power-on feature" has to be activated in the BIOS. Learn How to Post and More. Thanks for the response. I generally go the extra mile and hold it for more like 30. Pressed the power on button and it worked as a charm. It works after 2-3 hours later! If you do not have a REAL solution DON'T answer and stop with the canned responses. Any suggestions as to repairing this are appreciated. I don't see any damages or anything to the wires, 06/27/2018 by HP DL380 G7 - Power button state Yellow, won't turn ON the server! Yes, you will need to open up the laptop to resolve this. I wasn't sure what happened, but it was fine afterwards and it said the laptop was charged. The computer may exhibit the following symptoms: The computer may boot but stops at the HP logo screen. The computer may boot to a blank or black screen. I would greatly appreciate some guidance on what I can look for, thanks! It booted up with a BIOS checksum error. The LED that illuminates the button when power is on is also not working. Hope this helps. If this is observed, then it is certain that the feature has been disabled in the BIOS. Press and hold the laptop's power button for 30 seconds to drain any residual power from the laptop. Flickering monitors when running from the Docking Station. The power button on my HP Pavillion is kaput! Remove your CMOS battery and your main battery. I tried using the power button to shut it down but I wasn't getting any response from the laptop. After clicking the power button, 15 minutes later I noticed it just came to life. I'm a repair tech and tis makes no sense to me, maybe a power surge? If the jack is in good shape (I think it is) then check the area for either a set of wires going to another location from the power jack sub-board or for any broken connections or components around the area of the power jack if it is part of the main motherboard. I have actually looked online at a tutorial on disassembling the laptop, so I'm going to visually inspect the hardware to see any visible marks, like burning. @mrjimphelps. I really cannot tell if this is my adapter issue, power jack issue, or power button issue, or some piece of my hardware is dead. Please reach out for any issues and I'll be there to assist you. - Hp Forum Moderator Then with the power cord attached as with normal operation, take something like a metal screwdriver and carefully touch those 2 pins together for a second. You could get the computer repaired by contacting a local technician or opt for a new computer with a full year's hardware warranty to boot. Also, as I mentioned, the night before the laptop suddenly restarted a few times. Afterwards, it was fine. You want to test the computer not the accessories! Hi Jeet_Singh, thank you for your response. What happened here was I had it running and had to forcefully shut it down. Then check if the issue gets resolved. Erin Lipski, 11/12/2019 by Thanks! Power Button Fades On And Off-If the power button fades on and off very slowly, this simply means the printer is in sleep mode. Press and release the Power button to start the computer using only the battery as the power source. It would not turn on when I clicked the power button. I have a HP 48GX with an ON key problem. Hibernate laptop. The power button do not work, what can I do to start my computer, Had the same issue as you. Hewlett-Packard began manufacturing personal laptop computers in 1993. Hp laptop takes 15 minutes to power on after clicking the power button I have had my Hp laptop for 3 years now. Thank you for showing your interest in HP Support Forums. * If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery. When I use ON+C the on button works perfectly. the power button I think finally died, but I was able to figure out how to use the web button to power on. Then follow the on-screen instructions to do it. I've went through the troubleshooting steps and I'm at the " If the LEDs do not glow [...] contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board," stage. The first restart occured while I had the laptop on my lap, so I considered that it had overheated, so I placed it on my desk to let it cool but it happened twice more. I made no changes to the computer before this occurred, and did not move it from my desk besides to put it on my lap. Of course, if it is a solid state laptop, maybe there is no need for a CMOS battery. Wait a minute or so, then hold down the power button to turn it on. My HP Pavilion dv7 is not always starting when I hit the power button. I moved it back to my desk with an external fan and it still restarted twice, but afterwards was fine. Hold down the power button for at least 30 seconds. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. michaeluy11697, MrJimPhelps Hi, I came home today and when I pressed the power button to turn on my latop, nothing happened. power button not working laptop hp. If my adapter is the issue, then that would mean my battery drained overnight--leading to the computer not turning on. Did you make any changes on the PC before the issue started? I shut it of and turn it back on about the power button didn't give off a blue light or orange light. Then wait 10 minutes. Typically you can find these parts on ebay for $10–20. A damaged power button seems to be the end of the line for your device. Thanks for the super quick response. Test the power from the AC wall outlet to the notebook connector, 4. Then follow the on-screen instructions to contact HP phone support to get the computer repaired. - edited Hello everyone, I have an HP laptop (Model: 15-ac108nx) where as the titles says: the power button is not working. Now you can replace the battery. Today someone suggested to do a … Linette Reed. But I am hoping for some support here to at least point me in some possible directions as to what I should be looking at in terms of hardware issues. However, as I mentioned, the night before the computer stopped working, it randomly restarted a few times. The monitor light is orange and says "No Input signal Input 2,Go to Power Save." I'm not sure if it's that the battery drained and the charger died and that my laptop has no power. If that does not work, then your options are open. Though I'm not really certain what to look for. It seems to have no effect at all. Right now my laptop is plugged into the outlet with the battery in and the light next to the power insert on the laptop is unlit. * If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery. Switch off the charger and disconnect it from the laptop. HP Recommended. I hope HP hasn't gone that route. It is a great place to find the help you need, from other users, HP experts, and other support personnel. It was working fine yesterday and today when I went to switch on the button was not working. I've already went to the contact HP support, but I did not want to pay $60 for a diagnostic. Scroll to p.71 to view the pre-requisite steps and then the procedure to remove the power button board. Accessibility. You take care now, stay healthy, keep smiling big and do have a blessed year ahead. Now reinstall the CMOS battery and the main battery, then reconnect all wires. Laptop booted as per normal. But my battery should not have drained that quickly. I did not hear the fan running, there were no lights going on and so on. Examine the adapter and power cord for physical damage, 2. 06/26/2018 by ‎05-06-2017 It has been working perfectly, up until 2 weeks ago. HP Power Button not working. I have no way to turn the calculator off except waiting for it to time our or remove the batteries. Boot the computer, to see if it will power on. When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning. The laptop's battery is removal however I don't use it since the battery isn't working anymore so I only use the AC adapter to power up my laptop. If you see the light come on near the power input jack, that tells me that the charger is good and that the jack is also good. You may be able to test that the button is OK by using an Ohmmeter to check for electrical continuity through the button when it is operated, once you have disconnected it from the systemboard. Trust me I've done everything here to assist you by keeping your best interest in mind. I can't perform any kind of software updates to it like the bios or chipset drivers. Here’s a link to the service manual for your laptop. Linette Reed I reviewed the post comprehensively. At that point, it would be better for me to purchase another laptop. @linettereed. I tried using the power button to shut it down but I wasn't getting any response from the laptop. If the LEDs do not glow [...] contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board," stage. It has been working perfectly, up until 2 weeks ago. Power button not working to turn on laptop ‎10-05-2016 05:04 AM. P.S. Check that the lid switch moves freely. 05/15/2019 by I genuinely hope the issue gets resolved without hassles and the unit works great. I read the post completely. And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help. Reconnect the AC power adapter, Press the Power button, Look for glowing LEDs near caps lock and num lock keys, and Listen for sounds of a disk drive and fan turning. Take care now and have a splendid week ahead. When I booted it up once again it is not powering on anything. I don't know the answer to that question. If the power button is broken then your best course of action is to replace the power button. There is a light indicator beside the AC port that actually lights up and that is the only light that is on my laptop. But the power button two times with the same results of an orange light. If a PC suddenly fails to boot properly, you should perform a hard reset as the first procedure. It is a common experience that the keyboard power button does not work on many laptops. Hp laptop takes 15 minutes to power on after clicking the power button I have had my Hp laptop for 3 years now. A [software component] will damage your computer message displays when printing or while installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. If not and the plug indicator is on, it means that your Power button is the thing that isn't working correctly. As I understand the computer is not turning on or is displaying only a black screen and the battery isn't charging either. 5. MrJimPhelps, I have just replaced the CMOS battery of my laptop. What happened here was I had it running and had to forcefully shut it down. I have an HP laptop (Model: 15-ac108nx) where as the titles says: the power button is not working. Disconnect all peripheral devices and remove all USB devices and media cards. I unplugged and replugged no change.\015 Answers : Check power supply make sure power going to computer. When I try to turn the calculator on or off as normal the key does not work. *i suspect my power button is broken, do you know where can i buy a replacement? After the last restart it seemed fine and I don't remember any low battery warnings. Flip the laptop over, open the lid, and press and hold the power button for at least 15 seconds. I have searched both the internet and the HP web site, and I can't find anything about replacing the CMOS battery in your laptop. 7. As @Jeet_singh is out of office for the day, I am jumping in to assist you. -Added the docking station executable after the driver install step. I did the below and it worked for me, 5. What is odd is that the power supply light is brightly lit when plugged into the wall, but once it is connected to the computer, the light begins to flash at a very dim level. Once activated, the PC can then be switched by simply pressing the power key on the keyboard. ‎05-06-2017 Ask the community. To provide an accurate solution, I'll need a few more details: Is there is a light on the power button, keyboard and/or the charger port? Home; About Us; Services; Blog; Contact Us Plug your tablet, laptop, or desktop directly into the wall if it's not already. If it is the power button you can open the case and follow the 2 wires that go from the button to the motherboard. * If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot. I pressed it multiple times, with and without some force, as well as held the button down. The adapter does not feel warm either. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. I wasn't sure what happened, but it was fine afterwards and it said the laptop was charged. To clarify, when I press the power button, the computer does not turn on as in: no fan, no screen. Let me know how this goes. Same result if I have just the battery and no adapter, or no battery and with adapter. I'm guessing it's either an adapter issue or something broke on the hardware in the laptop. Brilliant effort, great troubleshooting band superb persistence to try and get the issue resolved. If it continues, please contact HP phone support by visiting this link: http://hp.com/contacthp Please select the country and type the productt# of the computer. Please pay attention to the power input jack location. Start there and report what you find. Once the Board lights lit up hit F1 and the screen lit with a configuration update. On Logitech keyboards, there is a switch above the F1, F2 & F3 function keys that you can flip to … Press the power button to wake the printer up. It seems like some sort of short, hopefully something just where the power input is in the laptop. It has been an absolute privilege to share this platform with you. When you have completed the troubleshooting steps, there should be power available to the computer. However it suddenly shutdown once again and I'm trying to boot it up once again but it isn't, © 2020 iFixit — Licensed under Creative Commons — Privacy — The only troubleshooting method I did was the power reset method. I thought it was due to overheating because I had placed it on my lap. Unplug all wires from the laptop. In other words, remove … Issues With Hp Docking Station not working. Release the power button, and plug your computer’s power supply back in (assuming that you know the power supply works). Run the HP Battery Check utility to evaluate the battery at Testing and Calibrating the Battery (Windows). I tried it with the battery in and without the battery but plugged into the charger and outlet, but nothing happened. If nothing, we'll look further. 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