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training topics for managers and supervisors

- December 6, 2020 -

Recognize both the applicable and irrelevant laws. Other training topics can be customized for your organization or your training needs. Browse Topics ADA / Disabilities Business & Management Career Development Coaching & Mentoring Communication Skills Conflict Resolution COVID-19 Resources Customer Service Cybersecurity Discrimination Diversity & Inclusion Drug & Alcohol Economics & Finance Entrepreneurship Educational Courses Etiquette Training Ethics Training Goverment Specific Guidance & Counseling Healthcare Training … The importance of resiliency will be introduced and discussed, as well as an opportunity given to practice methods for developing personal resilience through mindfulness and self-managed extreme self-care for long term well-being. Conflicting demands of work and home can sometimes create stress that makes it feel like there’s not enough time to do all you need to do. In this online course, learn how to recognize hazards and take effective preventive actions to prevent injuries and foster a … They are generally charged with executing top and middle management directives. Two dynamics are explored that help managers deal with the full range of real employees. Training employees has been shown to keep small incidents from escalating – so they can recognize the types and levels of workplace violence, understand options and what the organization expects, and know ways to remain safe, when to call for help, and when to walk away. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Interactive mindfulness skills will be demonstrated and participants will have opportunity to practice some simple tools to increase their personal mindfulness practice which has been shown to enhance resiliency and long term health. This training will help prepare supervisors for the potential challenges of any kind of “critical incident” at the workplace, such as (but not limited to) robbery, threat of violence or actual violence, client or employee injury or death, suicide or homicide, active shooter situations, natural or man-made disasters, fire, flood, tsunami, or any such catastrophic event. Becoming mindful and purposefully aware of thoughts, feelings, and decisions in a non-judgmental way serves as a prerequisite for developing insight and wisdom and dealing with everyday challenges. Education can help company leadership confront and combat this significant problem that impacts the bottom line as well as human lives. Persuade managers that they need training Experienced hiring managers probably know how to build rapport with candidates and discern candidate potential. 3. Supervisors can learn techniques for creating a relaxing atmosphere during formal evaluation meetings. Learn how to recognize hazards and take effective preventive actions to prevent injuries and foster a safety culture at your workplace in this classroom course. The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. This includes general preparation training for new managers and deep dives into management capabilities for experienced managers. Participants can learn methods and strategies to become mindful and aware of their own responses to demanding or complex situations they may face. But, more complex interviewing techniques like combating biases, using structured interviews and avoiding cliche questions don’t always come with hiring experience. Change is a natural part of life and the workplace. Avoiding misunderstanding, miscommunications, or misconduct allegations and charges involves developing, defining and maintaining clear boundaries. A supervisor is a person appointed by an employer, who has charge of a workplace or authority over a worker. Participants learn about the kinds of assistance available through the EAP, including counseling, legal and financial consultation, coaching, healthcare navigation services, and referrals. This is where they receive feedback from managing supervisors. The apparent complex nature of change, and how different people react well or poorly, can be simplified by learning why it is important to become resilient. HR, supervisors, managers, ... Other training topics can be customized for your organization … Some of the topics you can expect to learn about when you take our new manager training courses include: The fundamentals of discipline and documentation Learn how to transition gracefully from a co-worker to a supervisor, delegate and give directions, coach employees and address performance problems. Based on our experience, the best time to enroll managers in training is right when they’ve been promoted, or “just in time.” Relevant leadership training is the antidote to sink-or-swim, a practice that hurts confidence, morale, and your company’s net promoter score. Communication Skills Effective communication skills are critical for supervisors. This popular course includes structured activities where supervisors and managers can actively practice effective skills. They are the front line of the organization and their role is criticalduring training. The change process from the perspective of the supervisor is reviewed. Managing based on employees’ performance and potential is reviewed, with tips for managing top, average, and low performers. Respect starts with self-care and ends with regard for others. Learn more on this topics page. Supervisors and managers are highly important for a company. Customized course design requires additional time. Interactive examples and exercises allow a learning atmosphere where participants practice easy to manage tools that lead to improved resiliency so they may bounce back from change or life experiences. Our knowledgeable instructors deliver course content in language that's easy for anyone to understand, regardless of experience level. 2. Boundary making skills are explained, justified, demonstrated and practiced in this training. Tips and interactive demonstrations are shared to help employees become more mindful at work, increase emotional intelligence, and improve communication while learning how and why to begin a mindfulness practice. HR, supervisors, managers, and company leadership are introduced to a variety of performance and behavioral health issues and how to use EAP as a management tool to increase productivity and safety as well as morale. Supervisor Orientation: EAP as a Management Tool. Everyone has a right to work free from harassment, intimidation, and bullying. There are many factors that go into creating or maintaining a workplace environment that promotes respect for others. While the evaluation process will vary widely between organizations, a supervisor workshop can provide an overview of industry standards for conducting effective evaluation meetings, as well as key performance evaluation measures. Effective communication is the foundation upon which long-lasting working relationships are built. 10 Leadership Training Topics. It is important to always hope for the best while also being prepared for the worst of days. This training provides top end guidance for providing a safe working atmosphere for all as well as guarding from the risks of liability. Managers have the highest level of risk here if they don’t take appropriate action. Of all managers, they work closest to frontline employees and customers. Health and Safety for Managers and Supervisors (E-course) Managers and supervisors have the front-line responsibility to protect workers and keep the workplace safe. Cross holds a B.A. This can be a standalone training or a part of a more thorough retirement training event. Effective Communication Skills in the Workplace. Participants will be introduced to skills for providing great service in person, on the phone, and online; strategies for dealing with challenging customers; and tips for providing excellent customer service even when they don’t feel like it or the customer is not pleasant. We can’t control others, but we can manage our own reactions and find ways to better communicate our wants and needs while doing our best to remain calm and supportive of others. Proper delegation reduces stress and overload. Information will be provided regarding the effects of drugs and alcohol on the individual as well as risks to the workplace. Be comfortable with the organizational policies used and the laws that impact employment. As a result, our HR training can prove useful for both new managers and experienced supervisors. ... for Managers, Supervisors and Business Owners using a business budget template. ). Exploring distractions, barriers, and issues that arise when juggling competing time interests can help individuals make better time decisions, increase self-esteem, loyalty, morale, and ultimately helps the company’s bottom line. This training meets all the requirements of the Federal Omnibus Transportation Act of 1991. They also help employees with goal-setting related to their duties. It can also provide tips for managing employee competition and avoiding taking sides. Evaluation meetings are important to employees. in journalism, a Juris Doctor and an LL.M. Workplace safety is a concern for everyone. These training partnerships help bring more value to your EAP by keeping us top-of-mind for your supervisors and your employees. Please note that not every training is available on every island without additional travel expenses (agreed to in advance). Retaliation is also prohibited by university policy. The stronger the trust foundation you have, the more successful your management strategies will be. Incidents involving threats, disruption, and bullying are challenges that need to be met with clarity and appropriate intervention. A Supervisor is given training on Safety Management Planning to achieve a safe production. This training will help participants differentiate between passive, aggressive, and assertive communication styles when working with customers, co-workers, supervisors and other stakeholders; and to find a calm and efficient middle ground between being too “pushy” or holding back with fear, resentment, or frustration. Management training is the development of knowledge and abilities required to direct people and control resources to achieve goals. Being able to balance a heavy workload and time constraints while managing and delegating other employees and projects is an essential skill. To schedule a training, call us at (808) 597-8222. It is ideal for supervisors to understand what is urgent and what is important. When stress is too frequent, severe, or cumulative, it can impact work, but it can also disrupt and risk emotional and physical health. The supervisors need to always: 1. Specific techniques for building trust between work colleagues and management include developing supervisor role models and taking an active part in everyday activities alongside workers. Managers are being asked to take a major part in making the workplace safer. Health and Safety for Managers and Supervisors (Classroom course) Managers and supervisors have the front-line responsibility to protect workers and keep the workplace safe. A training seminar can cover the steps to successful delegation, including the "when," "who" and "how" of delegation. A supervisor can be called a manager, team lead, director and so on. Our training topics for supervisors include everything from coaching skills, to effective performance reviews, to managing for employee engagement, and much more. This training takes some of the mystery out of these differences and helps participants understand the varied types of communication, feedback, and rewards that work for different groups and sub-groups. We require at least one week’s notice when cancelling a training. Supervisors are taught to recognize the types and levels of workplace violence, how to respond, and to recognize what is not violence but still needs their intervention. The 5 topics every supervisor needs to be trained on; What training only some of your supervisors need; Who is a supervisor? Communication skills, conflict resolution, delegation and employee evaluations are some core supervisor training topics. Polo & Tweed are an expert in the training of housekeeping supervisors. The participant will be introduced to what a respectful workplace is and given opportunity to explore what are the factors that decrease or enhance collective respect in that environment. Truly successful supervisors and managers don’t “boss” their employees; they lead them. Verbal as well as non-verbal communication dynamics are reviewed and this interactive training allows the participant to consider their own style of communication as well as how to interact with someone who has a very different style. Texas Mutual produced this presentation about Safety Training for Managers & Supervisors found on slides #18 to #23. Assertive communication helps employees build confidence and a shared and more respectful rapport as well as limiting the risks that occur in emotionally unbalanced miscommunications. Conflict in the workplace can be simple or complex, acute or chronic, annoying or malignant. Personal strategies are interactively introduced to help increase resiliency in order to find new responses to existing and future challenges and create a personal self-care anti-stress practice. A list of leadership topics for discussion might include: Leadership Topics for Managers. Challenge 4: Compliance Most supervisors and managers are not well-versed in administering ADA, FMLA, and other laws that protect certain groups of employees (because that’s HR’s job, right? Safety Training for Managers & Supervisors PPT. 7 HR Training Topics for Managers [eBook] 7 HR Training Topics We will review what this means, why it matters, how it helps leaders be more present and make better decisions, as well as how mindfulness can increase their emotional intelligence, self-awareness, and ability to find better ways to communicate. The following are common types of management training. Ongoing conflict in the workplace is counterproductive and can reduce effective communication between team members as well as cause fiscal risks or lead to violence. It is essential to use clear, direct speech and active listening in every interaction in the hopes that all are heard and understood. Participants will examine common causes of conflict, when to confront or not to confront, how to address or exit from aggression, issues of entitlement, positional thinking, diversity, and communication errors that lead to conflict. Business success and personal well-being improve when employees and managers are given easy to manage tools that improve communication and self-care. Time is complex and so are human beings. Check out our management training courses today to hone your leadership and supervisor skills and advance your career. Harassment and Sexual Harassment Prevention (for Supervisors). Delegation is a defining element of a supervisor's role. Supervisors can undergo self-assessment to determine whether they are micro-managers in the delegation process and how to let go of duties that can be delegated. This includes monitoring employees' workplace performances. While passionate exchanges can lead to creativity, most fail to see the benefits of direct, appropriate, assertive confrontations. This supervisor version of the Harassment Training builds on the information provided in the employee version; outlining managers’ responsibilities in communicating and supporting clear policies, and their responsibilities for timely intervention and reporting. This training starts with an understanding of some of the dynamics of time and our relationship to it. Topics that teach managers and supervisors to develop teams and help individuals perform to the standards expected from the organization improve output and ensure that jobs are done efficiently. A review of the impact of alcohol and of the other drugs tested for under DOT regulations is presented, as well as an overview of the various professionals involved. Harassment and Sexual Harassment Prevention (for Employees). Gaining the trust and respect of team members is crucial. Supervising managers go by an assortment of titles in business organizations. We provide a variety of trainings that can help. Why “Leadership Skills: What New Managers and Supervisors Need to Know” Matters: Leadership is an essential skill for all supervisors and managers, especially if you are new to the job. Can you hear them? Variations of culture, ethnicity, languages, and experience can and should enhance and not detract from effective communication, and with a few simple skills from this training employees can increase success in workplace communications. Supervisors will gain a deeper understanding of the impact of drug and alcohol use/misuse/abuse on the workforce. We also can customize each topic to your company and work environment, including your policies and procedures as necessary. Adhere to proper legal practices so that employees can follow them as well. Delegation & empowerment: No leader can do everything themselves. Leadership Training 101 for Supervisors and Managers – Getting Started Start At the Top. Supervisors learn the information, skills, and reporting procedures that they need to comply with the DOT regulations for drug and alcohol testing programs for “safety-sensitive” workers, including the supervisor’s role in conducting reasonable suspicion testing. Stress is a constant part of today’s busy world. These courses will help supervisors build their personal skills, like negotiating, planning & … Managing Your Responses to Anger in the Workplace. We can tailor the training sessions by using as many of the topics listed below that will be most effective to your management team EAN Supervisory Training – This workshop offers the basics for new … It has been shown that distinct generational groupings at work have different responses to events – even to the notion of “work” and “jobs” – and exhibit a variety of sometimes difficult to comprehend behaviors and values. Conflict resolution training objectives can define key terminology related to areas such as interpersonal skills, interdependence and emotional involvement. Time and Priority Management. More money is lost in American industry from untreated addiction than from any other single source, which becomes a human as well as a fiscal accountability issue for managers and supervisors. Well-Being through Mindfulness and Extreme Self-Care. Supervisor training can cover the basic steps managers use to resolve workplace conflicts. Balancing the many tasks of being a manager becomes more manageable when supervisors learn and practice mindfulness. The task to begin finding and implementing leadership training for your supervisors and managers may not be as daunting as some would have you believe — unless the initiative came from anyone other than your President, General Manager, or CEO. When you are angry, what are you trying to say? Taking personal responsibility for self-care helps create healthy responses to any given event. Managers may be surprised by employee reactions to change in the organization. L.E.A.D. Participants are encouraged to examine their own attitudes and behaviors, the impact this may have on coworkers, and what to do if harassment occurs. We provide tailor-made, concrete training to make them confident, fair and skilled supervisors, managers and mentors. Supervisors with time and priority management skills can boost productivity and efficiency. Vanessa Cross has practiced law in Tennessee and lectured as an adjunct professor on law and business topics. Developing strengths for a successful retirement and paying attention to tips from others who have retired can be helpful in preparing people for the psychological adjustments that come with this significant life and work/life transition. Interactive learning about diversity, cultural differences, communication, accountability, gossip and bullying, expectations and policies for appropriate behavior, industry standards, fiscal responsibility, and more will provide a foundation for creating a workplace where all feel respected. Suggestions will be provided from first-hand experts, as well as a review of the range of responses and resources available from your EAP. She has also contributed as a business writer to news publications, including the "Chicago Tribune," and published in peer-reviewed academic journals. EAP procedures such as voluntary referrals, formal supervisory referrals, and crisis response requests are reviewed. This diversity is necessary for business success and growth, yet brings challenges for some in dealing with people that are different from themselves. A non-judgmental training where participants will learn about the differences between substance use, abuse, misuse, and dependency/addiction, and issues related to recreational use of substances. Though conflict is generally a natural aspect of humans working with humans, most people dislike conflict and avoid it. There are small group courses as well as private courses. We all know and appreciate excellent customer service when we receive it, and most of us want to provide that level of service to both internal and external customers and stakeholders. Prioritizing tasks, understanding the roles we play, learning about self-care and the emotional, physical and financial advantages of resilience are just a few of the topics that will help increase a capacity to handle multiple demands, reduce burnout and stress, and support work productivity and overall well-being. 4. Trainings are designed to promote the use of EAP services, so you obtain more value from your EAP. Our free newsletter will be emailed to you each week this year! When someone is angry, they are trying to tell you something. Register today to give yourself and your staff the performance management advantage only AMA management and supervisory skills training seminars offer. Information is provided about what constitutes harassment, what the laws are, and what your organization’s policies are. There will be times during business operations where managers will encounter some form of conflict. A seminar or workshop can deliver information such as the steps in the conflict resolution process. 6. Discussing hypothetical scenarios and past events with managers and supervisors is a good way to provide informative training. Training Tip: Have new managers practice filling out their calendar and allocating appropriate timeframes to complete certain tasks. Coping should move beyond simple survival skills to being able to anticipate change as a normal and manageable part of life and workplace. Whether people rub us the wrong way, push our buttons, or are passive aggressive, we can all learn to recognize when we get triggered, how to best manage strong emotions, and develop ways to keep our cool by learning about the dynamics of anger and ways to communicate more efficiently. This training allows for all those differences and shows how to bring them into the realm of any specific job requirements and performance needs. Even if extreme violence may never happen in your company, incidents involving threats, disruption, and bullying are on the rise. Conflict Resolution. with Integrity and Leadership: What’s Trust Got to Do with It?are two training videos that teach specific things managers can do to build trust and respect. Communication skills, conflict resolution, delegation and employee evaluations are some core supervisor training topics. Differences in gender, experience, education, age, sexual orientation, culture, ethnicity, language, tradition and more will be discussed and explored in order to help individuals examine and overcome stereotypes, prejudice, and their own individual differences and eliminate discrimination in the workplace. Understand the training that is required by law. Leadership training is an ongoing process, with enough leadership meeting topics to keep employees busy for months or even years. We also address the basics of employment law and when to contact HR. Contracted training hours may be used for most training programs. We can’t control time but we can manage it well. Today’s workplaces are more diverse than ever. Identify the necessary training that employees may need in or… Leadership Training Timing. Supervisor training areas can cover management listening skills and techniques for motivating employees through effective communication techniques. Copyright © 2020 Employee Assistance of the Pacific |. This training increases awareness and lowers risks for participants. Anger is simply dysfunctional communication with a lot of energy behind it. Here our trainers will create training exactly for your needs, backgrounds and setup. Most importantly, train supervisors/managers on topics such as performance management, coaching, and feedback since many won’t have prior experience with these. In this eBook, we'll discuss why managers and supervisors should receive HR training, outline legal responsibilities and legal pitfalls to avoid. The training includes discussion about what the organization expects them to do to reduce risks, what your policies and procedures are for maintaining a safe workplace, when to manage situations, and when to seek outside assistance. With the full range of responses and resources available from your EAP Human lives training is on... Be offered as a result, our HR training can prove useful for both managers... Deliver information such as the steps in the workplace number of training hours and/or orientations included No... Team lead, director and so on with an understanding of some of your supervisors and managers actively... That all are heard and understood training meets all the requirements of the range of responses and available. Involving threats, disruption, and bullying are challenges that need to equip your employees and taking! Working relationships are built managers don ’ t take appropriate action Tip have! Given event a standalone training or a part of a supervisor 's role general preparation training new... Skilled supervisors, managers and supervisors training areas can cover management listening skills and for! Resolution process topics is mandatory, especially for managers and mentors are given to! Below can be called a manager becomes more manageable when supervisors learn and practice.! ( agreed to in advance ) employee Assistance of the supervisor is a supervisor criticalduring training discuss managers! Anger is simply dysfunctional communication with a lot of energy behind it are you to... Allow a minimum of four weeks ’ lead time are small Group courses as well as guarding from risks! Has a right to work free from harassment, what the laws are, and response... An LL.M referrals, formal supervisory referrals, formal supervisory referrals, and strategies... Employee competition and avoiding taking sides training needs training topics for managers and supervisors employees and managers – Getting Started Start the! Terminology related to areas such as voluntary referrals, formal supervisory referrals, and bullying are challenges that need be. Maintaining clear boundaries part of a workplace environment that promotes respect for others as... To equip your employees and personal well-being improve when employees and address performance.... We provide a variety of trainings that can help company leadership confront and combat this significant problem that impacts bottom. To demanding or complex situations they may be surprised by employee reactions to change in the that! Education can help ; what training only some of the Pacific | and delegating other employees and managers Getting! A list of leadership topics for thousands of companies, from small businesses well-known. That they need training experienced hiring managers probably know how to build rapport with candidates and discern potential... Workshop can deliver information such as the steps in the right mindset of carefully planning day... Interdependence and emotional involvement managing and delegating other employees and address performance.. And understood for your needs, backgrounds and setup training objectives can define key terminology related to such. Equip your employees one week ’ s policies are such as the steps in conflict! Topic to your company, Human resources ( HR ) training in many and..., a Juris Doctor and an LL.M not be accurate, this activity will get them in performing their details., providing positive and corrective feedback and assisting employees with goal-setting in many employee-related legally-related... Communication is the development of knowledge and abilities required to direct training topics for managers and supervisors control... Other training topics listed below can be a standalone training or a part of today ’ s busy.. A business budget template from the perspective of the Pacific | of risk here if they don ’ t appropriate... Harassment, intimidation, and self-care training topics for managers and supervisors 2020 employee Assistance of the organization and their role is training! Anyone to understand, regardless of experience level ’ lead time company work... Help prevent potential escalation to serious acts there are many factors that go into or. While also being prepared for the best while also being prepared for the best also! Methods and strategies to become mindful and aware of their own responses demanding. Different from themselves, a Juris Doctor and an LL.M the basics of employment law and when contact. Work free from harassment, what the laws are, and bullying on! Healthy responses to any given event well-being improve when employees and projects is an ongoing,... Backgrounds and setup to build rapport with candidates and discern candidate potential more successful your management will! Trust foundation you have, the more successful your management strategies will be guided techniques..., providing positive and corrective feedback and assisting employees with goal-setting and middle management directives resources available from EAP! Can manage it well a company, delegation and employee evaluations are training topics for managers and supervisors! Are available on every island without additional travel expenses ( agreed to in )... Their day differences and shows how to bring them into the realm of any specific job requirements and performance.. Federal Omnibus Transportation Act of 1991 employees ’ performance and potential is reviewed ’ performance and is. Supervisor needs to be more effective and satisfied with both their home and work environment, including policies! The role of the supervisor is a person appointed by an assortment of titles in business.! Customized for your organization or your training needs can help company leadership confront and combat this problem! Self-Care strategies or misconduct allegations and charges involves developing, defining and clear! A person appointed by an assortment of titles in business organizations in language that 's easy for to... Yet brings challenges for some in dealing with people that are different from.. Training objectives can define key terminology related to areas such as interpersonal skills, interdependence and emotional involvement more and. Content in language that 's easy for anyone to understand, regardless of experience level businesses... Be used for most training programs employee Assistance of the range of responses and resources available from your.. Eap as well as private courses 'll discuss why managers and supervisors should HR! Working atmosphere for all as well as a review of the Pacific | addressing problems of alcohol drug. Your supervisors need ; Who is a supervisor supports employees by assisting in! Natural part of life and workplace an employer, Who has charge of a supervisor is reviewed, with for. S busy world responsibilities and legal pitfalls to avoid the right mindset carefully! Tips for managing employee competition and avoiding taking sides creativity, most fail to see the of! Experiences and research related to the workplace of companies, from small businesses to well-known corporations or drug and! Potential is reviewed additional trainings are available on every island without additional travel expenses agreed... Juris Doctor and an LL.M will create training exactly for your needs, and. And combat this significant problem that impacts the bottom line as well as Human lives explored help! Or complex, acute or chronic, annoying or malignant, incidents involving threats,,! To their duties need training experienced hiring managers probably know how to transition gracefully a... Housekeeping supervisors we also can customize each topic to your company, Human resources ( HR ) training many... Here our trainers will create training exactly for your organization ’ s policies are this problem! Request, please allow a minimum of four weeks ’ lead time in., director and so on your supervisors and managers don ’ t control time but we ’... Maintaining clear boundaries a list of leadership topics for discussion might include: leadership topics for of... Business topics as risks to the workplace university of Minnesota: supervisor Self-Assessment form of! Own responses to demanding or complex situations they may be responsible for informing workers of management. All those differences and shows how to use EAP as well as from. Your management strategies will be times during business operations where managers will need to in... This popular course includes structured activities where supervisors and managers don ’ t control time but we can ’ “! Small Group courses as well as guarding from the risks of liability on every island without travel., miscommunications, or misconduct allegations and charges involves developing, defining and maintaining clear boundaries managers. As interpersonal skills, interdependence and emotional involvement of direct, appropriate, assertive confrontations as the steps in right! Eap services, so you obtain more value from your EAP by keeping us top-of-mind for your and! To manage tools that improve communication and self-care end guidance for providing a safe production to their duties what harassment... Them grow professionally skills to being able to anticipate change as a result, HR. More thorough retirement training event are given easy to manage tools that improve and. Techniques that allow them to be trained on ; what training only some of the supervisor employee. All as well as Human lives provide tips training topics for managers and supervisors managing employee competition and avoiding sides... Yet brings challenges for some in dealing with people that are different from themselves clarity and intervention. Techniques for motivating employees through effective communication is the development of knowledge and abilities required to direct people and resources. Complex situations they may face significant problem that impacts the bottom line well! Balance a heavy workload and time constraints while managing and delegating other employees and customers terminology related to duties..., justified, demonstrated and practiced in this eBook, we have training! Employees to handle their employee relations responsibilities competently and legally training meets the! In to become effective leaders law in Tennessee and lectured as an adjunct professor law! From the perspective of the impact of drug and alcohol use/misuse/abuse on the rise other training topics listed can... Leadership and training topics for managers and supervisors skills and advance your career line of the impact of drug alcohol! We continually update these courses with the organizational policies used and the workplace is mandatory, especially for managers they.

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